FAQs
How much do I need to spend to qualify for free shipping?
We offer free shipping on all orders over $39.99 USD. Simply add items to your cart, and the free shipping option will automatically apply at checkout once your order total meets the minimum requirement.
Note: A shipping fee of $9.99 USD will apply to certain remote areas and countries.
How do I return my order?
Please check our return policy here. Follow the steps mentioned and get in touch with us to process your request further.
How do I check the status of my package?
You can track your package using the tracking number provided in your order confirmation or shipping email from NeoDesk. If you did not receive a tracking number or need further assistance, please contact us at services@neodesk.store.
•To track your shipment, visit Track Here for real-time updates across all logistics channels.